Competitive Salary
Full training programme
Career development opportunities
Generous holiday entitlement
Equality & Diversity
Support
Development
Join the UKEMS Team
At UKEMS our people are our most important asset. Their varied skills, perspectives and experiences drive innovation and help us deliver for those who rely on us. Our people should reflect the breadth and diversity of our customers, suppliers, business partners, and communities across the UK.
Vision and Values
Find out more about working for us and view the latest UKEMS jobs, including clinical and non-clinical roles including – Ambulance Care Assistant (ACA), Ambulance Technician, Emergency Care Assistant. UKEMS offers a rewarding career in a friendly environment. UKEMS is a prominent and respected progressive company at the heart of the local community offering a large range of specialist services to support the public and private sectors.
At UKEMS we always try to go above and beyond for our team, your role is vital to our success and we can only be the best if we all work together. You will enjoy the benefits of our career development programme, offering mentoring programmes, professional qualifications, shadowing opportunities, and external development opportunities. Everyone that works for us has the chance to be part of something that’s more than just a day job it’s a place where you can go home knowing that you’ve made a difference.
Comprehensive induction
Enhanced DBS paid for
Company pension scheme
Invitation to join ``WageStream``
Blue Light Card
Career development opportunities
0%
Staff Happiness
0%
Proud to be part of UKEMS
0%
Feel Part of a team
0+
UKEMS Team Members
At UKEMS our people are our most important asset. Their varied skills, perspectives and experiences drive innovation and help us deliver for those who rely on us. Our people should reflect the breadth and diversity of our customers, suppliers, business partners, and communities across the UK.
That’s why we aim to create a workplace where all employees can thrive in an environment where everyone is treated as equally important.
We do this because it helps to attract and retain the best talent, reduces risk, and improves decision-making, but also because it is the right thing to do. It’s part of how we achieve our purpose: to create a brighter future together.
By bringing together people from diverse backgrounds and allowing everyone to contribute their knowledge, skills, experiences and perspectives, we create shared value for UKEMS and its stakeholders while reflecting the diversity of our customers.
Regardless of gender, country of origin, age, colour, religion, sexual orientation, or physical ability and only based on performance, leadership, potential, behaviour & competencies, everyone can succeed and contribute to the sustainable success of UKEMS.
At UKEMS we believe that the power of our teams exponentially builds on the achievements of our individuals – that is why we reward both. Our people’s agility and ability to collaborate helps our company adapt to ever-changing situations. It’s no wonder UKEMS has always remained ahead of the curve. With all this in mind, a career at our UKEMS can be an ongoing journey of personal discovery. So take success into your own hands and bring your curiosity to life as part of our team.
UKEMS are always looking for caring, patient-focused clinical and non-clinical people to join our rapidly expanding team. Opportunities include paramedics, Technicians, ACAs, and a range of operational and administrative roles
UKEMS continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly-skilled, resilient and adaptable workforce.
We take pride in the services provided by our caring, compassionate and friendly teams of trained, highly skilled Ambulance Care Assistants (ACA’s) who play a key role in the planned, safe and comfortable transportation of patients traveling from/ to hospital or places of care (non-emergency)
No two shifts are alike for an ACA who undertakes a wide variety of tasks including-
Drive ambulances/ specialist vehicles
Provide reassurance, comfort and support to patients
Patient and vehicle risk assessments
Mechanical and manual handling including the safe movement of patients, operation of tail lifts and wheelchair clamping systems
Communication with our control centre
The cleaning and restocking of our vehicles
Accurate completion of reports/ documentation
Working in partnership with NHS Trusts, Mental Health Trusts and private hospitals, UKEMS provide planned patient transfer requests and rapid response solutions for the transportation of patients being detained under the Mental Health Act or Mental Capacity Act, namely individuals who have a range of mental health/ behavioural disorders including Learning Difficulties, Autism and Asperger’s, Dementia and Psychosis. Our transfer journeys include to and from hospitals and secure mental health facilities, prisons, police stations, home addresses, court appearances plus other psychiatric settings
No two shifts are alike for a Mental Health Patient Transport Assistant who undertakes a wide variety of tasks including-
Instil confidence in a patient who may be frightened
Greet a patient who may be reluctant to travel using your powers of persuasion to encourage the patient to engage with you
De-escalate a situation when a patient shows signs of being agitated
To use driving skills under normal traffic conditions to respond to calls as required.
Communicate effectively with a wide range of individuals including your team members, medical professionals and the general public
Deliver high quality and effective clinical and personal care and the transportation of patients, selecting and applying appropriate skills in line with the scope of practice.
Where necessary, support unwilling and challenging patients to the hospital using the skills and training relevant to the role.
Reassure a confused patient who requires understanding
Treat all patients with dignity and respect any cultural and religious beliefs
React quickly to potentially dangerous situations where health and safety may be compromised
Work within the strict parameters of the law regards the movement of mentally ill individuals
Working in partnership with the NHS and other care providers we take pride in the services offered by our caring, compassionate and friendly teams of trained, highly skilled Emergency Care Assistants. ( ECA’s) . You will play a key role in the provision of high-quality care responding to a wide variety of situations including medical/ trauma related emergencies, inter-hospital transfers, urgent and none urgent hospital admissions. Our ECA’s works as part of a dedicated team including Ambulance Care Assistants, Urgent Care Assistants and qualified clinicians in order to provide patients with potentially life-saving care and transportation to hospital.
Main Duties and Responsibilities
To drive a range of UKEMS vehicles under emergency and urgent and normal driving conditions
Ensure that all patient report forms both electronic and paper-based are completed, additional paperwork may include police statements, coroners and solicitor statements
Ensure the safe transfer of patients to and from vehicles utilising appropriate equipment and manual handling techniques
Undertake a dynamic risk assessment on arrival at the scene of an incident or to support colleagues in this duty
Communicate with patients, relatives, colleagues, members of other emergency services, the public and other healthcare professionals
To carry out relevant vehicle and equipment checks ensuring that the vehicle is properly kitted, cleaned and stocked, faults or omissions reported and all appropriate recording procedures completed
To assist in ensuring the efficient use of medical supplies, maintaining adequate supplies and ensuring all clinical waste is disposed of.
To respond as first responder to incidents where necessary within ECA scope of practice (FREC4)
Working in partnership with the NHS and other care providers we take pride in the services offered by our caring, compassionate and friendly teams of trained, highly skilled Ambulance Technicians. Ambulance technicians work as part of an emergency team alongside paramedics, responding to emergency calls. They treat patients at the scene of an accident and decide if they should be transferred to hospital or another medical facility for further treatment.
Main Duties and Responsibilities
To drive a range of UKEMS vehicles under emergency and urgent and normal driving conditions
Undertake a dynamic risk assessment on arrival at the scene of an incident or to support colleagues in this duty
Ensure that all patient report forms both electronic and paper-based are completed, additional paperwork may include police statements, coroners and solicitor statements
Ensure the safe transfer of patients to and from vehicles utilising appropriate equipment and manual handling techniques
Communicate with patients, relatives, colleagues, members of other emergency services, the public and other healthcare professionals
To carry out relevant vehicle and equipment checks ensuring that the vehicle is properly kitted, cleaned and stocked, faults or omissions reported and all appropriate recording procedures completed
To assist in ensuring the efficient use of medical supplies, maintaining adequate supplies and ensuring all clinical waste is disposed of.
To maintain timely communications with our operations centre
We believe in appointing the best person for each position while ensuring that recruitment and selection are conducted in a way that is transparent, consistent and effective.
As a growing and changing organisation we will continue to evolve, which may mean that posts will develop and change. We give our staff the opportunity to expand their roles while also ensuring that we are sensitive and fair to all staff.
We run a comprehensive induction programme to help new staff get up to speed and feel at home as soon as possible. We also check back to ensure that you got what you wanted and needed from this process.
We are committed to the continuous learning and development of all staff to enable people to develop individual skills and realise their full potential. We aim to engage all staff with a challenging and exciting learning culture and encourage openness, discussion and feedback so we can develop and continuously improve what we do.
Everyone has their own personal development plan with learning needs discussed and agreed by both the individual and the line manager, encouraging staff to take responsibility for their own learning.
Learning and development needs may be progressed in a number of ways including training courses, coaching, shadowing, mentoring, networking, internal training sessions, on the job training, in-house expertise, and action learning.
At UKEMS you’ll find we hire solely on merit and commercial need. Our organisation relies on people with a range of skills, backgrounds and experiences, working collaboratively to meet our rapidly changing needs. Join UKEMS and you’ll find a number of opportunities to learn new skills, develop your existing talents and thrive with us.
UKEMS are committed to broadening the diversity of people we employ so that our workforce is more representative of all sections of society, at all levels of the organisation. We are building an inclusive culture, where different perspectives are seen as an asset and nobody is made to feel like they don’t belong.
UKEMS is committed to ensuring that you have a great recruitment experience. We understand that searching for a job can be challenging, and we are here to support you with our fair and inclusive recruitment approach. From the moment you apply for a job at UKEMS, you are important to us. Because we want to attract the best people to the right jobs, we’ve made the recruitment process as transparent and straightforward as possible.
Firstly, thank you for taking the time to apply to work at UKEMS. Our team is committed to providing a structured interview process that will allow you to be yourself while sharing your skills and experiences. At UKEMS, the recruitment process may differ depending on the role you apply for. Below you will find the standard interview journey that every role will go through.
Once you’ve found a role that suits your experience and skills, you will need to apply through our online application form. You will be required to submit some details about yourself and your resume and cover letter. You’ll receive an auto-generated email to let you know we’ve received your application.
We get many applications, and we strive to respond to each one. We’ll aim to get back to you within 10 working days of receiving your application.
Tip: If you’re uploading or emailing us your CV, make sure it’s up to date and presents your relevant skills and experience to the best of your ability.
After you submit your application and the vacancy has closed, the recruiting manager will review and score your application. We take time to review every application, comparing your skills and experience against the requirements of the role you have applied for. If you meet these criteria, we will contact you to let you know if you’ve been shortlisted for an interview and the format of that interview.
UKEMS believes you are more than your CV, education, or academic grades. In many cases, a theoretical curriculum is not a perfect indicator of a person’s potential in a role. We focus on practical work experience, skills, and your potential to grow. Grades can still be a positive indicator, but they are secondary in importance relative to those other aspects.
At UKEMS, you’ll find we hire solely on merit and commercial need. Our organisation relies on people with a range of skills, backgrounds, and experiences working collaboratively to meet our rapidly changing needs.
Our Resourcing department will contact candidates selected for an interview. One of our friendly team will be in touch to talk you through your next steps and answer any questions you might have.
When we contact you to arrange your interview, we’ll let you know the format, date, time, and location. Your first interview might be over the phone, or it might be at one of our offices; we will also let you know if there is anything you need to bring with you,
We are fully committed to an inclusive recruitment process. We are happy to discuss any adjustments to the interview process you may need.
Your application matters to us, so please don’t hesitate to contact us. If you get in touch with us, have the reference number and job title of the post, you have applied for handy so that we can quickly find your details.
Following the interview, you will be contacted by the Hiring Manager who will advise you on the outcome of your interview. If you are successful you will be emailed a formal conditional offer of employment. All conditional offers at this stage are subject to you fulfilling several pre-employment checks, these include:
Identity check – Disclosure and Barring Service (DBS) – References – Verification of Qualifications,
If you need to give notice in your current position, please await our confirmation that the checks have been successfully completed first. We will then give you an anticipated start date.
If you haven’t been successful we’ll let you know and, if you’d like, we’ll provide some feedback as to why. This doesn’t mean it’s the end of the line for you and UKEMS, we would still encourage you to keep an eye on our vacancies page and apply again in the future.
Welcome to the UKEMS! We hope that this is the start of a rewarding and enjoyable career. We recognise the importance of providing a comprehensive induction for all of our team that enables them to settle into their new job quickly and are effectively integrated into UKEMS, their team and their role.
Our onboarding process is UKEMS first step to welcoming newly recruited employees and supporting them in adjusting to their new roles and working environments.
Starting a new job can be a stressful experience, and new employees need help to settle in. The UKEMS induction programme will provide new employees with all necessary information, including local welcome events and activities.
Getting Started
Feeling Settled
Being Supported
During your induction, you will enable you to meet your key colleagues, find your way around your workplace; understand your terms and conditions of employment; understand your role, key responsibilities and how you fit into your department; know how you will be managed and supported to carry out your duties, access UKEMS and policies and procedures; and identify any training and development needs that have to be met to enable you to undertake your role effectively.
